Privacy policy

Privacy Policy

Last updated: October 2026

TELOS TRADING LIMITED ("we", "us", "our") operates cuffsmith.com. This policy explains what personal information we collect, how we use it and the choices you have.

Information we collect: When you visit our site, place an order or contact us, we collect your name, email address, shipping and billing address, phone number, order details, and technical data such as IP address, browser type and pages viewed. Payment details are processed by our payment providers and are not stored by us.

How we use information: To process and deliver orders, provide customer support, send order updates, improve our website and products, prevent fraud, and meet legal obligations. With your consent we may send marketing emails, and you can unsubscribe at any time using the link in each email.

Sharing: We share information only with service providers that help us run the store, such as payment processors, shipping carriers and our e-commerce platform, and where required by law. We do not sell your personal information.

Cookies: We use cookies and similar technologies to keep the site working, remember your cart and understand how the site is used. You can control cookies in your browser settings.

Data retention and security: We keep personal data only as long as needed for the purposes above and apply reasonable technical and organisational measures to protect it.

Your rights: You may request access to, correction of, or deletion of your personal data, or object to certain processing, by contacting us. This policy is governed by the laws of the United Kingdom.

Contact: TELOS TRADING LIMITED, 134 Corfield St, London, England, E2 0DS. Email: tradetuan@gmail.com. Phone: +65 9806 2586.